This thesis deals with the problem of students who do not always know how to fill in their leisure time. There is limited information on the behaviour of Dutch students in their leisure time. By researching their passion related behaviour I gained insight in the positive and negative points regarding …

This report is written for Barning Telecommunicatie. The goal of this research is to gain insights into the level of customer satisfaction for Barning Telecommunicatie and to come up with an advice on how to improve customer satisfaction. Background information Barning Telecommunicatie is an independent …

This report contains the results of the graduation research of Jurre Kuijper and Martin Volgers. The research goal is to find an appropriate model to calculate the heat transfer under different sets of system conditions. The system in this case is a sewer heat system, which consists of a sewage pipe …

Streekbox is an organisation in delivering fresh food meal kits, which is still a developing organisation. The brand value of Streekbox is: “we connect people with local and healthy products”. Within the organisation, there was no focus on the Customer Journey. The organisation wants to map its Customer …

To graduate this year as a marketing professional each student has to complete a thesis about a relevant subject. Van der Valk Hotel Leiden, the mandator, requires a customer satisfaction survey to discover how satisfied their business guests are. Van der Valk Hotel Leiden is a beautiful and luxurious …

ABSTRACT. It is now generally accepted that the quality of the regulatory arrangements should be appraised not only by looking at the institutional design, but also by evaluating the factual enforcement and implementation of regulations. It is therefore advised that national governments take a more active …

This study aimed to get more insight into the habitat use and distribution of three sandeel species (Ammodytes sp. & H. lanceolatus) in the Voordelta and describes the findings regarding the Voordelta as a transitional habitat for sandeel populations. As compensation for loss of habitat and foraging …

Green Life Volunteers is a local volunteer organization in Puerto Jimenez. Green Life Volunteers has also a non-profit status in Costa Rica. Green Life Volunteers offers local volunteer projects in Costa Rica focused on helping the local community, nature, environment and animals. The volunteer organization …

The check on study choice ('studiekeuzecheck', introduced in 2014) provides enrolling students the possibility to receive extra advice and reconsidering their choice between 1st of May and 1st of September. The studiekeuzecheck is supposed to improve students' information and motivation levels at the …

Art therapy is frequently prescribed for patients with eating disorders. Recent developments in the field have led to a renewed interest in evidence of the effectiveness of art therapy. This multicentre study examines whether patients evaluate art therapy to be effective in the treatment of an eating …