The hospitality industry contributes significantly to global climate change through its high resource consumption and emissions due to travel. As public pressure for hotels to develop sustainability initiatives to mitigate their footprint grows, a lack of understanding of green behavior and consumption …

from the article: "Purpose – The importance of contextual factors is increasingly recognized in the field of business process management (BPM). The purpose of this paper is to investigate the relation between BPM maturity and process performance and the uncharted differences of two contextual factors …

Na het sluiten van de verzorgingshuizen zijn woongroepen een belangrijke schakel in het aanbod van de huisvesting voor ouderen geworden. Er is een gat ontstaan in de huisvestingsvraag voor ouderen die niet langer thuis willen of kunnen wonen, maar ook niet in aanmerking komen voor opname in een verpleeghuis. …

To profile a better physiognomy of contemporary technocratic logics of planning, this chapter explores the reform of the working processes and organisational structures of the public management bureaucracties in the Amsterdam municipality. It does so in order to reflect on the mechanisms through which …

In februari presenteerde Dr. K.J. Noorman de innovatiewerkplek Entrance aan de samenwerkingspartners. Hierbij werd de samenstelling, doelstelling en werkwijze van Entrance gepresenteerd en besproken.

Green urban parks play an important role in the urban environment nowadays as they are providing a lot of ecosystem service, improve health and well-­‐being of the population and mitigate effect of climate regulation. Therefore a green space is a place that will be loved andused if it is frequented by …

For successful project management, it is essential to adopt a suitable project management approach. This approach must be based on a thorough understanding of the project characteristics in its context. In this paper we present a diagnostic model that aims to advance this understanding. We distinguish …

Like many public sector organizations, in the past decades the Dutch judiciary has come to adopt New Public Management (NPM) practices and processes. In this article, we analyze this adoption from a management and organizational control perspective. Using data from a large survey among Dutch judges, …

Social enterprises received growing attention since the financial crisis started in 2008, due to severe public sector cut backs and the inability of current structures and policies to meet social problems. This development has also been accelerated by the dissatisfaction of consumers and society in private …