This report is written for Barning Telecommunicatie. The goal of this research is to gain insights into the level of customer satisfaction for Barning Telecommunicatie and to come up with an advice on how to improve customer satisfaction. Background information Barning Telecommunicatie is an independent …

This report contains the results of the graduation research of Jurre Kuijper and Martin Volgers. The research goal is to find an appropriate model to calculate the heat transfer under different sets of system conditions. The system in this case is a sewer heat system, which consists of a sewage pipe …

In the last decades, citizen initiatives have become more important for neighbourhood development. This applies as well to sustaining urban green and the (temporary) development of urban food gardening and small parks. Development through citizen initiatives is not a straight-forward task for planners …

The following bachelor thesis report gives an answer to the main research question, “How could Dutchstar B.V reach their potential customers allowing them to expand the business in the Greater London?” together with the derived sub-questions “What are the characteristics of London´s market?”, “Who are …

This report provides an overview of a literature study focused the conflict between polar bears (Ursus maritimus) and humans and gives an overview of measures that could reduce or avoid human-polar bear conflict (HPBC). The goal of this study is to provide an insight into which measures are most successful …

The launch of the sixth book in the Ebifananyi series took place at literary festival Writivism 2016, that was themed ‘Restoring Connections’. The book is based on negatives that are part of the collection of the Brothers of Christian Instruction in Kisubi, the ‘Facebooks’ of classes of boys available …

This marketing plan is written for Big in Japan. Big in Japan is a clothing store based in the eastside of Amsterdam. Big in Japan brings a carefully selected range of fashion and lifestyle brands to an accessible level, not only focusing online but also with a unique store concept, outside the city …

Despite the current recession, Brazilian outbound travel continues strong. Long-haul travel beyond South America tripled between 2002 and 2012. When travels to Africa are taken into consideration, the preferred destination is South Africa. Between 2003 and 2008, 150,188 Brazilians travelled to South …

Kasteel Oud-Poelgeest is an estate which consists of two different buildings, one of them is a castle and the other one is the coach house. It is a congress-hotel, with 15 meeting rooms and 45 hotel rooms. The director of Kasteel Oud-Poelgeest finds it really important to focus on the guest to see what …

It is discussed that the cultural sector provides opportunities to develop key competencies, also referred as generic competencies. Competencies are described as skills, knowledge and attitudes that profession practisers needs to apply in a professional practise, besides job-specific competencies. A …