Dit onderzoek is opgesteld voor Jacobs Nederland B.V. te Leiden. Jacobs Nederland B.V. heeft sinds een aantal jaar problemen met het overschrijden van de begrootte services kosten en totaal geïnstalleerde kosten van een project. Een budget overschrijding wordt momenteel binnen Jacobs te laat opgemerkt, …

Purpose – In many organizations, a major part of the daily activities is perceived as concentrated work (53% in this study). Hence, a lack of privacy at the workplace may be considered as a serious environmental stressor. Activity-based work environments usually provide non-assigned private rooms, to …

An important challenge for facility management is to integrate the complex and comprehensive construct of different service processes and physical elements of the service facility into a meaningful and functional facility design. The difficulty of this task is clearly indicated by the present study that …

From November 2013 till January 2014 a minor ‘Smart Life Rhythms’ was taught at The Hague University of Applied Sciences. In the minor students used service design methods to develop solutions for improving life rhythms. Reflection on the minor produced the insight that building physical prototypes early …

Philips strives to make the world healthier and more sustainable through innovation, in both advanced and emerging markets. There are major differences between these worlds, also in healthcare. This is mainly the result of the limited resources in the emerging countries and the lack of availability of …

This dissertation studies the management processes that plan, control, and optimize warehouse operations. The inventory in warehouses decouples supply from demand. As such, economies of scale can be achieved in production, purchasing, and transport. As warehouses become more and more vital for the success …

Purpose: To report in FM Innovation. Theory: Innovation theory, service management, space design. Design/methodology/approach: Case studies, workshop. Findings: Barriers, areas of interest, and best practices in FM Innovation. Originality/value: Presents a first exploration of European case practices …

Copyright enforcement by private third parties – does it work uniformly across the EU? Since the inception of Napster, home copying of digital files has taken a flight. The first providers of software or infrastructure for the illegal exchange of files were held contributory or vicariously liable for …

Onderzoek naar de manier waarop front-end ontwikkeling kan worden gestandaardiseerd.

Participatiesamenleving is tegenwoordig een hot-topic. Echter wordt er in sommige buurten nog maar weinig actief deelgenomen aan bevordering van de directe leefomgeving. Dit wordt vaak gezien als een taak van overheidsinstanties. Stadsdeel Oost van gemeente Amsterdam wil dit graag anders zien en is daarom …