Integration Of E-Service Quality, Customer Satisfaction And Technology Acceptance
André van Frederici; Pascal Ravesteijn (Lector); Benny de Waal (Lid Lectoraat)
Communicatieplan Spijker en Co
de Groot, Frank (Student); Stoop, Judith; Fransen, Peter
Openheid kan altijd
Beens, Anne (Student); Palthe, Miranda; Yzenbrandt, Donja; Brentjens, Karien
Digital Leadership: The Objective-Subjective Dichotomy of Technology Revisited
Benny de Waal; Frank van Outvorst; Pascal Ravesteijn
Marketing in de commerciële juridische dienstverlening
Esther Verboon (Lid Lectoraat); Jos Janssen (Lid Lectoraat)
The applicability of Process Mining to determine and align process model descriptions
Arjen Maris; Roland Bijvank; Pascal Ravesteijn (Lector)
Using the Delphi Method to Identify Hospital-Specific Business Process Management Capabilities in The Netherlands
Joris Mens (Lid Lectoraat); Pascal Ravesteijn (Lector)
Succesvol ondernemen met social media
Han Gerrits; Arne Maas; Gerrita van der Veen (Lector); Anne-Marie Delfgaauw
Towards results-oriented maintenance processes at Dutch housing associations
Debby Goedknegt (Lid Lectoraat); Pascal Ravesteijn (Lector)