The Borculo Storm Project aims to create a realistic VR experience of a storm disaster. The Storm hit the Netherlands in 1925. The project also aims to raise awareness of natural disasters and climate change. It is supposed to be an exhibit of a future weather museum. Previously, the project has been …

Deze scriptie is geschreven in opdracht van De Deventer Schouwburg. De opdrachtgever is het project Hospitality Next Level gestart, met als doel om het servicelevel te optimaliseren. Een onderdeel hiervan is het ontwerp voor een gedragscode voor hospitality.   Momenteel is geen uniformiteit onder de …

Peatlands can be found in almost every country in the world, but we areonly just starting to realise their value and how to harness their potential asa powerhouse nature-based solution. The more we learn about peatlands,the more we value the important services they provide - controllingfloods, purifying …

The development of sustainable aviation turns out to be a 30 year transition process. How to manage this transition process is a crucial for the change and success of the aviation sector in future. The foreseen solutions are mostly driven by technological innovation and improvements of procedures and …

During the online International Symposium of Adapted Physical Activity (ISAPA) in June 2021 te results of the SEDY2 project were presented. Aim The Erasmus+ Sport Empowers Disabled Youth 2 (SEDY 2) project addresses the topic of encouraging inclusion and equal opportunities in sport. Currently, different …

Change has become continuous, and innovation is a primary approach for hospitality, i.e., hotel companies, to become or remain economically viable and sustainable. An increasing number of management researchers are paying more attention to workplace rather than technological innovation. This study investigates …

Young pediatric patients who undergo venipuncture or capillary blood sampling often experience high levels of pain and anxiety. This often results in distressed young patients and their parents, increased treatment times, and a higher workload for healthcare professionals. Social robots are a new and …

In this article, we report on eight grand challenges for value sensitive design, which were developed at a one-week workshop, Value Sensitive Design: Charting the Next Decade, Lorentz Center, Leiden, The Netherlands, November 14–18, 2016. A grand challenge is a substantial problem, opportunity, or question …

The focus of this chapter is the customer journey, a concept which has emerged from business practice and which now commands the attention of practitioners and academics alike. The customer journey is defined as the sum total of all customer interactions with a product, brand or organization across multiple …