Purpose - This paper aims to identify perception gaps on the quality of facility services among different users of educational buildings, and provide possible explanations for these perception gaps, and discussing the consequences regarding Facility Management (FM) governance. Design/methodology/approach …

The role of expert knowledge of the environment in decision-making about urban development has been intensively debated, largely in terms of a so-called ‘science-policy gap’. Most contributions to this debate have studied the use of knowledge in the decision-making process from the knowledge providers’ …

In this case study, we want to gain insights into how residents of three municipalities communicate about the new murder scenario of the cold case of Marianne Vaatstra and the possibility of a large-scale DNA familial searching. We investigate how stakeholders shape their arguments in conversation with …

The basic assumption in this article is that growing older does not mean only, or even necessarily, a decline in one’s labour capacities. Some capacities increase over the years, although this development is clearly not the same for each and every individual. The older workers’ “enriched” capabilities …

The Lotseninsel is a small peninsula situated in the transition area of the Baltic Sea and the Schlei in Northern Germany. The mouth of the Schlei is an ecological important area and is thus protected under several conservation laws. The position of the Lotseninsel amid and surrounded by this ecological …

Through an increasing demand for lower carbon dioxide discharges together with the anticipation of declining fossil fuels reserves, energy production in Europe will consequently be more and more originated from structures that are winning energy from renewable sources. Europe’s aim is to generate 20% …

This report provides a concise interpretation of the findings concerning expats as a new target audience for Movies that Matter Festival in The Hague, the Netherlands. For a communication professional in the film industry it is important to have clear objectives - in the case of Movies that Matter Festival, …

Next to sea, land, air and space, cyberspace appears to be the fifth operational domain for the military. This manmade and virtual sphere brings along opportunities and threats. In this book, academics of the Netherlands Defence Academy as well as specialists and military professionals from other institutions …

In this dissertation, the changes introduced by the Lisbon Treaty to Common Foreign Security Policy (CFSP) in order to address and improve the coherence of the EU's external action are examined. In order to understand the coherence problem that existed in the EU's external action before the Lisbon Treaty …

The objective of this thesis was to research how development cooperation among donors and recipients could be improved so as to increase the effectiveness of aid and to advance the implementation of the Millennium Development Goals. To this end, the author chose to make inquires as to which challenges …