Background and aim – In practice, phone pods and office booths, hereafter referred to as pods, have proven their added value and popularity in open-plan offices. How would that work in another context, such as in higher education? This study explores use and user perceptions of these pods in an atrium …

Purpose - This paper aims to establish the profile of an excellent facility manager in The Netherlands.Design/methodology/approach − As part of a large-scale study on profiles of excellent professionals, a study was carried out to find the key characteristics of an excellent facility manager. Three panel …