What would Dutch society lose if the Tourism and Recreation sector does not survive and what is needed to preserve its societal value and, preferably even, enhance this value? In this report a combination of methods is used to answer the research question: a literature study, case studies, and a survey …

The Travel and Tourism industry is one of the fastest-growing industries in the world and with a service economy moving to an experience economy, sustaining Guest Satisfaction and possessing a competitive advantage is crucial for organisations. The Park Plaza Westminster Bridge London is facing the problem …

Global dynamics challenge businesses and industries more than ever before. Notably, the trend of sustainability impacts the tourism industry, which explains the focus on consciousness and projects initiated by NGOs.  This research study was conducted for Fundación CODESPA – a changemaker striving for …

This thesis was written for Kenniscentrum Nelles. This company is an expertise centre for local food. Kenniscentrum Nelles focusses on bundling knowledge and experiences about local food in the Achterhoek. The company gains knowledge and insight about local food in practice and applies this in new and …

This thesis project deals with the central question of how Reisen mit Sinnen can internally manage upcoming tourism disasters in a more efficient way. The following management question is answered within the thesis:  How can a crisis management guideline for Reisen mit Sinnen be designed in order to …

In March of 2020, the CEO and founder of travel operator City Wonders, Simone Gozzi, stated that his company can no longer operate in its current form. With the impact of the coronavirus pandemic simply being too immense, the company was, in his own words, forced to hibernate. Within the span of a week, …

A case study on learning from the best practices and challenges of social entrepreneurship among women empowerment projects in tourism in order to create a sustainable business model. 

The continous growth of the tourism industry, the shift from a service to an experience economy and global trends such as increasing technological innovations, make hospitality performance crucial to any tourism organization. However, not all tourism players are yet understanding the significance of …

The hospitality industry contributes significantly to global climate change through its high resource consumption and emissions due to travel. As public pressure for hotels to develop sustainability initiatives to mitigate their footprint grows, a lack of understanding of green behavior and consumption …

The Icelandic landscape is facing increased pressure in a geopolitical situation where energy policies and increasing tourism lead to infrastructural development and ecological adaptation. Tectonic plates and glaciers create renewable Energy industries in Iceland. They rely on considerable renewable …