Gaps in perceived quality of facility services between stakeholders in the built learning environment
Kok, Herman; Mobach, Mark P. (Facility Management); Omta, Onno; Alexander, K.
The moral dimension in information operations
E. Broos; M. Sissingh
Innovation and sustainability : create the innovative organisation
drs. Jack Crielaard
Business Process Improvement in Organizational Design of E-Government Services.
O.F. Aydinli; S. Brinkkemper; Pascal Ravesteijn (Lid Lectoraat)