Learning analytics can help higher educational institutions improve learning. Its adoption, however, is a complex undertaking. The Learning Analytics Capability Model describes what 34 organizational capabilities must be developed to support the successful adoption of learning analytics. This paper described …

From the publishers website: "Hospitals increasingly make use of information technology (IT) infrastructures to enhance their services. However, it remains unclear how IT infrastructures affect clinical and operational excellence. We examine the relationship among hospital's IT infrastructure capability …

In this study we analyze the difference in perception regarding the BPM initiative between management and employees of an operational department of the Peruvian Air Force and compared the BPM Maturity with benchmark studies. The research question is: Does differences in perception of BPM Maturity between …

This paper presents a study of the relationship between business process management maturity and innovation in organizations. Data was collected with a questionnaire that was based on three theoretical models namely a BPM maturity model, and adoption of innovations model and the innovation values chain. …