In ons dagelijkse leven hebben we veel met technologie te maken, vaak met interactieve, informatie-gerichte technologie: als consument doen we online boodschappen – zeker in deze pandemische tijd; als reiziger in het openbaar vervoer plannen en betalen we onze reis met interactieve technologie – nu weliswaar …

Many challenges that confront today’s society are complex and dynamic and require new perspectives to arrive at solutions that could not be found before. Finding such new perspectives is part of a process called reframing and one of its key stages is theme investigation. Understanding a problem thoroughly …

In an on-going smart city development project, we are exploring the potential of distributed conversational speech interfaces in the public context of a city. By using the well-known Wizard of Oz method in combination with a lo-fi prototype, we involve participants in co-design with the focus on potential …

Exhaust emissions from motorized vehicles are not only harmful to the environment but also on human health. At the same time, motorists are not necessarily aware of the adverse health effects resulting from their emissions. In this work, we use the health aspect as a primary motivation factor in the …

Exhaust emissions from motorized vehicles are not only harmful to the environment but also to human health. However, motorists are not necessarily aware of the adverse health effects resulting from their emissions. In this work, we use the health aspect as a primary motivation factor in the design of …

This essay reports on a research project aiming at validation of a concept for an Al-driven speech interface for smart services in public spaces. The research team created a simple experience prototype that simulated the envisioned functionality and was used to experiment with subjects in dialogues. …

Beyond the potential of new layers of urban infrastructure - sensor-laden networks, big data, artificial intelligence - to optimize cities functionally, lay promising opportunities to also use these technologies for new forms of social interactions. In an ongoing smart city development project, we explore …

Speech interactions are often associated with virtual assistants and smart home devices, designed primarily for private contexts. A less developed domain is speech interfaces in public contexts. In a smart city development project, we explored the potential of distributed conversational speech interfaces …

In urban planning, 3D modeling and virtual reality (VR) provide new means for involving citizens in the planning process. For municipal government, it is essential to know how effective these means are, to justify investments. In this study, we present a case of using VR in a municipal process of civic …

Municipalities increasingly seek to include citizens in decision-making processes regarding local issues, such as urban planning. This paper presents a case study on using Virtual Reality (VR) in a process of civic participation in the redesign of a public park. The municipality included citizens in …