This study focuses on the mediating role of the HPO framework between knowledge management and organisational performance in an emerging market. A cross-sectional survey was used to obtain data from 186 managers from the insurance industry. With the use of SmartPLS, the results of the study revealed …

This paper provides guidance for developing risk-based management tools to improve the procurement (purchasing) performance of SMEs. Extant academic literature only offers little support on developing such tools and does not consider the wide variety of SMEs. The paper defines a procurement tool for …

Background: Screening and brief interventions (SBI) in primary healthcare are cost-effective in risky drinkers, yet they are not offered to all eligible patients. This qualitative study aimed to provide more insight into the factors and mechanisms of why, how, for whom and under what circumstances implementation …

The European Safety Reliability and Data Association (ESReDA) has since 1993 set up a series of Project Groups dealing with the different angles of ‘accident investigation’ and ‘learning from events’. With the 25th Anniversary of ESReDA now in 2016, the core of this group is still active, and has just …

Activity-Based Working (ABW) is supported by work environments that combine hot-desking with a variety of workplaces, designed to support different types of activities. While the advantages of these work environments in terms of efficiency are undisputed, their effectiveness with respect to job performance …

The central aim of this dissertation is to increase our understanding of changes in identifications and in the professional identity of employees, by investigating the prominent foci of identification, their mix in higher-order social identities and the personal and organisational factors (HRM and supervisory …

With changing retirement ages and an aging workforce, interest is growing on the potential contribution of relevant bundles of HR practices in eliciting well-being and performance among aging workers. Drawing on theories on lifespan development and self-regulation, we distinguished two bundles of HR …

Power is needed to get things done in organisations. But who should have this power? Traditionally, power is exerted by managers at the top of the organisational hierarchy. This has led to a strong focus on individual performance, a call for strong leaders showing heroic management. In this technical-practical …

Purpose: The article shows the relevance of an insider’s perspective on workers in the cleaning industry (cleaners). It explains how the ways in which cleaners create meaning in their work can be explored. These findings help to create added value for FM. Theory: Organisational theory describes a paradigm …

Ever since the introduction of an ‘IT productivity paradox’ by Robert Solow, the business value of information technology (IT) has been the topic of many debates by practitioners as well as by academics. In these discussions a distinction can be made between the variance approach, investigating what …