The objective of the study described in this paper is to define safety metrics that are based on the effectiveness of risk controls. Service providers define and implement such risk controls in order to prevent hazards developing into an accident. The background of this research is a specific need of …

Risk management is considered as the core process of an effective safety management system for identifying hazards and assessing risks. However, recent fatal hull loss accidents appear to have resulted from a combination of factors, none of which can alone cause an accident or even a serious incident. …

The objective of the study described in this paper is to define safety metrics that are based on the utilisation of resources. The background of this research is a specific need of the aviation industry where small and medium-sized enterprises lack large amounts of safety-related data to measure and …

Firms increasingly use social network sites to reach out to customers and proactively intervene with observed consumer messages. Despite intentions to enhance customer satisfaction by extending customer service, sometimes these interventions are received negatively by consumers. We draw on privacy regulation …

Background: Determining what constitutes an excellent allied health care professional (AHCP) is important, since this is what will guide the development of curricula for training future physical therapists, oral hygienists, speech therapists, diagnostic radiographers, and dietitians. This also determines …

Executive summary This paper about the recently ratified Treaty on the Transfer of Sentenced Persons (TTSP) and the execution of sentences imposed by judgments between Brazil and the Netherlands aims to explore best practices and potential obstacles concerning its implementation. This is based on the …