The idea that technologies influence society—both positively and negatively—is not new. This is mainly the terrain of the philosophy and the ethics of technology research. Similarly, design research aims to help create new technologies in line with individual, social, and societal needs and values. Against …

This paper presents a case study about the responsible design of a recommender system of a prominent Dutch Public Service Media (PSM) organization, combining personalized content recommendations to users while aligning with the organization’s overarching mission of fostering diversity. A conceptual framework …

Online reputation systems (ORS) are platforms that collect and share feedback about products, services, or companies, primarily focusing on consumer reviews. However, employee rating platforms, a subset of ORS, allow workers to review their employers, providing valuable insights for job seekers and current …

A core principle of privacy protection is to minimize the amount of personal data in data sets to the level needed for the intended usage. The rapid growth of data and data-driven applications demands for using efficient software tools to minimize personal data to the needed level. However, applying …

Organizations feel an urgency to develop and implement applications based on foundation models: AI-models that have been trained on large-scale general data and can be finetuned to domain-specific tasks. In this process organizations face many questions, regarding model training and deployment, but also …

One aspect of a responsible application of Artificial Intelligence (AI) is ensuring that the operation and outputs of an AI system are understandable for non-technical users, who need to consider its recommendations in their decision making. The importance of explainable AI (XAI) is widely acknowledged; …

In this paper, we explore the design of web-based advice robots to enhance users' confidence in acting upon the provided advice. Drawing from research on algorithm acceptance and explainable AI, we hypothesise four design principles that may encourage interactivity and exploration, thus fostering users' …

The growing prevalence of AI systems in society, has also prompted a growth of AI systems in the public sector. There are however ethical concerns over the impact of AI on society and how this technology can impact public values. Previous works do not connect public values and the development of AI. …

The sustainability transitions in our society requires deliberate collective action from multiple organisations. This implies a need to develop and implement new business models and re-design value networks. Collaborative sustainable business modelling (CSBM) is often proposed to fill this gap. CSBM …

In recent years, drones have increasingly supported First Responders (FRs) in monitoring incidents and providing additional information. However, analysing drone footage is time-intensive and cognitively demanding. In this research, we investigate the use of AI models for the detection of humans in drone …