Context When the pandemic hit the world, teachers were forced to change their education from onsite to virtual overnight Understandably, teaching quality decreased in the beginning, as there was little experience in how to adapt the educational design Zuyd University of Applied Sciences ( recognized …

This paper written during the last semester of the CMGT course at Saxion focuses on the research and implementation of Virtual Production technology within the workflow of a 3D communication studio. Virtual Production (abbreviated as VP within this paper) is a new and upcoming technology that combines …

Aim The aim of this study is to explore patients’ and (in)formal caregivers’ perspectives on their role(s) and contributing factors in the course of unplanned hospital readmission of older cardiac patients in the Cardiac Care Bridge (CCB) program. Design This study is a qualitative multiple case study …

The concept of intermediate-level knowledge is increasingly used in interaction design research and media architecture. Recently it has been proposed that intermediate-level knowledge is better actionable to designers when it is conveyed on multiple levels of abstraction. This paper shares an approach-in-the-making …

Extending the lifespan of products can be approached in several ways. One promising way is to give users a greater sense of ownership of the products that are used. In the context of Product Service Systems (PSS), products are often used temporarily, shared with others, and offered through a technology-mediated …

Despite the increased use of activity trackers, little is known about how they can be used in healthcare settings. This study aimed to support healthcare professionals and patients with embedding an activity tracker in the daily clinical practice of a specialized mental healthcare center and gaining …

Aim To evaluate healthcare professionals' performance and treatment fidelity in the Cardiac Care Bridge (CCB) nurse‐coordinated transitional care intervention in older cardiac patients to understand and interpret the study results. Design A mixed‐methods process evaluation based on the Medical Research …

Background To use advanced medical technologies (AMTs) correctly and safely requires both specialist knowledge and skills, and an awareness of risks and how those can be minimized. Reporting safety concerns about AMTs in home care can contribute to an improved quality of care. The extent to which a health …

The European Union Water Framework Directive (WFD) encourages water managers to implement active stakeholder involvement to achieve sustainable water management. However, the WFD does not describe in detail how member states should operationalize participation. The need for local experience and local …

The focus of this chapter is the customer journey, a concept which has emerged from business practice and which now commands the attention of practitioners and academics alike. The customer journey is defined as the sum total of all customer interactions with a product, brand or organization across multiple …