Understanding the Service Experience of the Dutch Day Spa Customer through the Customer Journey
Yasmin van der Haven (Student); Maaike Bergsma (Docent); Hanny Kadijk (Docent)
The Adaptation of the Logistic Industry to the Fourth Industrial Revolution: The Role of Human Resource Management
Parham, Shohreh (Faculteit Business En Economie); Tamminga, Harm-Jan
Blockchain: technology looking for a problem?
Veuger, Jan; Bronckers, Jo
What concerns regarding the rise of reduced VAT rate are there within hospitality industry, in the environment of hotel ‘’Golden Tulip Westduin’’?
Dorota Chatkevic (Student); Peter Kruizinga (Begeleider); Margot Tempelman (Begeleider); R. Minnaard (Begeleider)
Farmers in Sri Lanka and their agricultural diversification process
Riepma, M. (Student); Westrik, J.D.
Making the right decision for Enterprise Quality Management Software
Bruin, R. de (Student); Akkermans, C.
Expanding the customer base of sensurity through digital strategy
Dominic Janse (Student); J.T.C. Jessen (Begeleider); Geoff Clarke (Begeleider)
Information needs of visitors at the Utrechtse Heuvelrug
Daniëlle van Eenennaam (Student); Margot Tempelman (Begeleider); Jorrit Bijl (Begeleider); Wendy Sieger-Kintzen (Begeleider)
Business Customer eXperience Alignment Framework
Felix Gras; Pascal Ravesteijn (Lector); Marlies van Steenbergen (Lector); Roland Bijvank (Lid Lectoraat)
Engineering safety recommendations
Karanikas, N.; Haugen, Stein; Barros, Anne; van Gulijk, Coen; Kongsvik, Trond; Vinnern, Jan Erik