Firms increasingly use social network sites to reach out to customers and proactively intervene with observed consumer messages. Despite intentions to enhance customer satisfaction by extending customer service, sometimes these interventions are received negatively by consumers. We draw on privacy regulation …

Background: Acquiring the theoretical and practical knowhow of conducting patient and public involvement (PPI) in research is not part of the traditional curriculum of researchers. Zuyd University of Applied Sciences and Huis voor de Zorg, a regional umbrella patient organization, therefore started …

Ethics by Design concerns the methods, algorithms and tools needed to endow autonomous agents with the capability to reason about the ethical aspects of their decisions, and the methods, tools and formalisms to guarantee that an agent’s behavior remains within given moral bounds. In this context some …

This contribution concerns the province of Drenthe in the Netherlands, focusing on four municipalities in the southeast of Drenthe where real estate vacancy is a top priority of ministers and interested parties. This study introduces questions, ideas and solutions. The municipalities are developing and …

Objective in the promotion of periconceptional health, appropriate attention has to be given to the perceptions of those who are most vulnerable, such as women with a relatively low socioeconomic status based on their educational attainment. The aim of this study was to explore these women's perceptions …

Professionals and clients see the potential of apps and wearables in supporting an active lifestyle. However, they are not yet widely used due to barriers such as limitations of current apps and concerns about the use by clients. Future research ideas: • Gain more insight into the factors that explain …

At a time when much attention is being paid to teachers’ effectiveness, there is little regard for the effectiveness of their professional support. Although professional development facilitators are frequently involved in school improvement projects, little is known about the interventions they should …

The purpose of the design-based research reported here is to show – as a proof of principle – how the idea of scaffolding can be used to support primary teachers in a professional development programme (PDP) to design and enact language-oriented science lessons. The PDP consisted of six sessions of 2.5 h …

Personalization of media services is gaining more and more traction, e.g., through the rise of personalization driven by recommender systems across media outlets. At the same time, we see a general rise in distrust and skepticism around the collection and processing of personal data, spurred by policy …

Social scientists of conservation typically address sources of legitimacy of conservation policies in relation to local communities’ or indigenous land rights, highlighting social inequality and environmental injustice. This chapter reflects on the underlying ethics of environmental justice in order …