This thesis project was carried out for Accres. In previous years, Accres conducted customer satisfaction surveys on an occasional basis. In the customer satisfaction surveys the main focus was on the hard side of the service quality. That is why Accres requested an additional research on the soft side …

The accessibility of the Rotterdam region and port is important for the economy of not only the region itself but for the Netherlands as a whole. This is because, in addition to the largest port complex in Europe and Greenport Westland, the Rotterdam region also offers space for various business services …

Because it globalises (or rather, colonises), smart technology unifies. While cultural diversity is under pressure, we are approaching the world worldwide through the same streaming services and social media apps. Virtually all human cultures have been colonised by both the global language English and …

Ever since lake Volkerak got its status as a partially closed-off lake in the late ‘80s, excessive (cyanobacterial) algae blooms in the summer period have been a consistently occurring problem. This research aims to investigate the location-specific effectiveness of wetlands and floodplains in nutrient …

The purpose of the model is to explore the influence of the design of circular business models (CBMs) on CBM viability. The model represents an Industrial Symbiosis Network (ISN) in which a processor uses the organic waste from suppliers to produce biogas and nutrient rich digestate for local reuse. …

The following research justification report uses competitive analysis as a research method to find out which USP’s (unique selling propositions) De Pooter can use to obtain a competitive advantage towards their candidates. The demand for a competitive overview was first established after De Pooter changed …

Limacon is a marketing agency that provides services in marketing, sales, event management and business digitalization. The company consists of 21 employees, 5 of which are the managers of the five main departments of the company – marketing, sales, events, web and administration. The target customers …

This assignment focuses on PanArt, a communication and marketing agency located in Rhoon, Netherlands. The company provides full-service packages to its customers. At this point in time the company operates without the use of a marketing plan in a fast-paced work environment. Consequently, PanArt’s marketing …

This is a repository containing an agent-based model (code, data, documents and results) of Industrial Symbiosis Network implementation. The repository is related to the publication: Lange, K.P., Korevaar, G., Nikolic, I., Herder, P.M., 2021. Actor Behaviour and Robustness of Industrial Symbiosis Networks: …

Virtual Reality (VR) can bridge the gap between theoretical educative materials and complex real-life situations that ambulance nurses face in practice⁠. The ability to simulate scenarios from a compelling caregiver perspective offers a powerful learning method⁠. We aim to contribute to the training …