Effects of complaint behaviour and service recovery satisfaction on consumer intentions to repurchase on the internet
Bijmolt, Tammo H.A.; Huizingh, Eelko K.R.E.; Krawczyk, Adriana (Amsib (Cedis))
MijnZ
Liesbeth Hermans (Docent); Rolien Duiven (Lid Lectoraat); Nico Drok (Lector)
Generating inwards tourism by improving the brand knowledge and brand image, through communicating associations favored by the target group reflecting the city brand of Bratislava
Maria Poulaki (Begeleider); Suzanne Jellema (Student)
Fédérations sportives innovantes
Mathieu Winand; David Qualizza; Steven Vos (Lector); Jeroen Scheerder; Thierry Zintz
Business Plan Caribbean Flavors
Nayree Doedel (Student); P.M. Koelemij (Begeleider)
Facilitating the use of recorded lectures: Analysing students' interactions to understand their navigational needs
Pierre Gorissen
The preference for Music as a Service as opposed to Download to Own
dr. Hennie van Kuijeren (Lid Lectoraat)
Gaps in perceived quality of facility services between stakeholders in the built learning environment
Kok, Herman; Mobach, Mark P. (Facility Management); Omta, Onno; Alexander, K.
Can facility management contribute to study success?
Kok, H.B; Mobach, Mark P. (Facility Management); Omta, S.W.F.; Alexander, K.