The final paper has been developed for CIBANK Bulgaria, as part of the final project for International Communication Management at The Hague University of Applied Sciences. The internship took place at International Office of CIBANK. The main goal of the research project was to develop a new internal …

Recently, a new marketing trend has entered the market. This new software is called marketing automation. It consists of using different marketing tools put together and thereby aiming to collect and analyse all data from an input database. Marketing automation provides organizations the opportunity …

The continuous increase of accident and incident reports has indicated the potential of drones to threaten public safety. The published regulatory framework for small drones is not visibly based on a comprehensive hazard analysis. Also, a variety in the constraints imposed by different regulatory frameworks …

The two-dimensional vehicle routing problem (2L-VRP) is a realistic extension of the classical vehicle routing problem where customers’ demands are composed by sets of non-stackable items. Examples of such problems can be found in many real-life applications, e.g. furniture or industrial machinery transportation. …

Background and objective Public involvement in palliative care is challenging and difficult, because people in need of palliative care are often not capable of speaking up for themselves. Patient representatives advocate for their common interests. The aim of our study was to examine in depth the current …

The objective of urban sustainability requires sustainable urban transformation (SUT), which is closely related to urban sustainability transitions. This paper contributes to the knowledge and discussion on these fields in two ways. First, it defines SUT as a subset of urban sustainability transitions, …

Activity-Based Working (ABW) is supported by work environments that combine hot-desking with a variety of workplaces, designed to support different types of activities. While the advantages of these work environments in terms of efficiency are undisputed, their effectiveness with respect to job performance …

From the article: Abstract Knowledge is essential to the product designer. It contributes to a better understanding of the difficulties in a design. With the right knowledge, design errors can be recognised in the early stage of product design, and appropriate measures can be applied before these errors …

This study aims to build a new framework - learning experience - to classify individual differences from students. It is not based on theories about learning styles or cognitive styles but on user experience models from human computer interaction and already applied in serious gaming. Some of these theories …

Organizations face many challenges in maintaining the quality of data in their information systems. Often offline methods like surveys are used in existing data quality management solutions. These methods, which are usually used in infrequent time intervals, suffer from high costs, high delays, and low …