In recent years, the use of visualizations or infographics in the news has become increasingly popular. We know, however, surprisingly little about how news consumers use and appreciate news visualizations. We apply a mixed-method approach to answer these two questions. First, we conduct an eye-tracking …

Met creatieve content die slim inhaakt op actuele gebeurtenissen kun je elke dag nieuwe mensen bereiken. Goedkoper dan adverteren op sociale media, en sympathieker bovendien.Thijs Waardenburg en Komala Mazerant leggen uit hoe je kansrijke inhakers bedenkt en communiceert om je bereik op sociale media …

How to create personas to improve designs for behaviour change strategies in the public domain? Three recent cases illustrate lessons learnt and challenges encountered during persona development in the public domain. Personas were helpful to gain insight into diversity within a target group, to create …

In recent years, the use of visualizations or infographics in the news has become increasingly popular. We know, however, surprisingly little about how news consumers use and appreciate news visualizations. We apply a mixed-method approach to answer these two questions. First, we conduct an eye-tracking …

Om de ambities van burgerparticipatie waar te kunnen maken is diversiteit van de deelnemers een belangrijke voorwaarde. Tegelijkertijd is uitsluiting van groepen burgers, waaronder kritische burgers, onlosmakelijk verbonden met burgerparticipatie. In dit artikel in de serie ‘Lokale democratie doorgelicht’ …

The purpose of the paper is to describe the ways in which people use language to achieve mobilization. Recognizing and anticipating the discursive practices that are used online, for instance for mobilization, increasingly is a primary concern for professionals in crisis communication or issue management. Het …

Brand managers have several options in their quest to connect their brands with consumers.They may stress functional brand attributes and benefits, their brand's personalitytraits, or their brand's values (the human values attached to the brand). Which of these is most important to consumers is an open …

Het delen van spullen en diensten tussen onbekenden is een groeiend fenomeen in onze consumptiemaatschappij. Dit fenomeen wordt ook wel de deeleconomie genoemd. Wat de deeleconomie zo interessant maakt is dat transacties worden uitgevoerd tussen mensen die elkaar niet kennen. Deze transacties kunnen …