Purpose This paper investigates the impact of complaint behaviour and service recovery satisfaction on consumer intentions to repurchase through Internet channels. Design/methodology/approach Using survey data from large consumer samples from 15 European countries, the authors classify consumers according …

In een internationale vergelijkende multiple-case studie is de interprofessionele samenwerking tussen het basisonderwijs en de buitenschoolse opvang onderzocht op vier locaties in vier Europese steden (Aarhus, Denemarken; Berlijn, Duitsland; Den Haag, Nederland en Stockholm, Zweden). Met behulp van sociale …

Maintaining a proper lifestyle is important for chronic kidney disease patients. This study investigates whether an online lifestyle diary supplementary to the support received in the outpatient clinic can help patients to get to such a lifestyle. A total of 33 participants expressed their willingness …

This paper investigates whether students change their entrepreneurial entry preference if they are presented with different options. We propose that students’ entry preferences are mediated by concepts proposed by threshold theory: choice options, opportunity costs and psychic income. This study is exploratory …

Introduction: This study investigates a potentially new tool for physiotherapeutic fall prevention in elderly, namely Abdominal Breathing (AB). So far clinical relevance on this topic has been limited, because Normal Breathing (NB) was not included and because tasks were not sufficiently challenging …

This study investigates whether creative, expressive, and reflective writing contributes to the formation of a work-life narrative that offers both meaning and direction among students in higher education. The content of writing done by students who participated in a two-day writing course at the start …

European tourism destinations are confronted with a trend toward increased environmental responsible behaviour. This trend seeks to improve the quality of life within those destinations for residents and tourists equally. Relating this subject to the principle of sustainable development, tourism destination …

The Research Group International Cooperation investigates the acquisition of international competencies by internships or study abroad, the international competencies of lecturers, the needs and demands for international competencies of alumni and employers and which factors are important to attract …

There is a strong need for successors in SMEs in Western innovative economies. This research paper investigates qualitatively if students change their entrepreneurial entry preference if they are presented different kinds of entrepreneurial entry options. We propose that students’ preferences are mediated …

This thesis investigates the vulnerability of the crop production towards extreme weather events in the Drentsche Aa Catchment Area in the future years (From 2085 to 2115) and attempts to find the best solution for dealing with the vulnerability. The main method that has been used is literature study …