DHL heeft, in opdracht van Samsung, intern een project opgezet om de integratie tussen Samsung en DHL te herzien, de processen en werkinstructies te vernieuwen en om het informatiesysteem van DHL te laten functioneren op basis van de nieuwe data.

Most existing models in supply chain management literature proving the potential of a vertical logistics collaboration decision see individual decision makers as fully rational agents. Nevertheless, literature review makes clear individuals are usually reluctant to change and in consequence they do not …

Presentation

This paper describes a business process and organizational re-design and implementation project for an e-government service organization. In this project the initial process execution time of a Virtual Private Network (VPN) connection request has been reduced from some 60 days to 2 days. This has been …