The Proactive Experience Center is a practice within Atos, that focuses on proactive workplace management to measure the employee experience of customers. They do this for the following reasons: • Improving the digital workplace; • Creating digital inclusion; • Caring for employee well-being; • Enhancing …

This article examines the role of emotions in papal discourse about European integration. Expanding on the ‘emotional turn’ in history, it develops an analytic framework to study emotional valence in constructing the past and future. Analysing Pope Pius XII's three major post-war encyclicals (Communium …

This article analyzes How do emotion norms and emotional norms (de)legitimize the EU as a security community? Conceptually, the article expands on the emotional underpinnings of a security community by distinguishing between emotion norms and emotional norms. This then allows to examine emotional (de)legitimation …

While Communicative Language Teaching (CLT) is nowadays widely recognized, the implementation of CLT in foreign language (FL) classrooms remains difficult. In the Netherlands, communicative learning goals have been formulated at the national level, but in daily practice assessments and learning activities …

This study investigates the degree to which children anthropomorphize a robot tutor and whether this anthropomorphism relates to their vocabulary learning in a second-language (L2) tutoring intervention. With this aim, an anthropomorphism questionnaire was administered to 5-year-old children (N = 104) …

The purpose of this study was to determine if there are differences in overall language ability and vocabulary of either Australian or overseas born bilingual Dutch–English children and the possible parental influence on these children’s language development. The participants were 86 children aged 4–12 …

This contribution addresses two studies of the processes and outcomes of English as a foreign language (EFL) in Dutch primary education. Firstly, this article describes a preliminary study of the learning outcomes at the end of primary education, comparing pupils’ language proficiency after either two …

This chapter explores the use of “responsive” or “interactive” urban media technologies as a tool or “building block” in the (re)design of urban public spaces. This is especially relevant as in the last two decades, urban development and digital technologies have brought out new types of urban typologies …

This article aims to explore the moral ideas and experiences that students at Dutch universities of applied sciences (UAS) have of being a professional with an ‘ethical compass.’Semi-structured interviews were held with 36 fourth-year Bachelor students divided over four institutions and three different …

What’s online video today, fifteen years into its exponential growth? In the age of the smart phone, video accompanies, informs, moves, and distracts us. What started off with amateur prosumers on YouTube has spread to virtually all communication apps: say it with moving images. Are you addicted yet? …