In dit onderzoek is gekeken naar capaciteitsmanagement binnen KPN Retail en verbeteringen op het gebied van de inzet van winkelmedewerkers met speciale aandacht voor hun unieke takenpakket. Zo worden lessen getrokken uit gehanteerde werkwijzen bij andere kanalen binnen KPN en vergelijkbare organisaties …

Background: In Turkey, nursing care in hospitals has gradually included more older patients, resulting in a need for knowledgeable geriatric nurses. It is unknown, however, whether the nursing workforce is ready for this increase. Therefore, the aim of this study is to validate the Knowledge about Older …

A growing number of informal caregivers of older adults combine caregiving with a paid job, raising the question of whether they will be able to meet the increasing demand for informal care. The aims of our study are twofold: first, to describe the development of a model providing insight into the factors …

Generation Z (Gen Z) will account for a growing proportion of the global workforce in the coming years. Therefore, it is vitally important to understand this generation’s unique perspectives and preferences regarding work. This exploratory study examines the prioritisation and desirability of Gen Z work …

This study sought to analyse societal challenges and aimed to understand the impact of cultural synergy within a multicultural workforce on the performance of German luxury hotels. To capitalize on the increasing degree of cultural diversity within society and the workforce, the following question was …

Buildings need to be carefully operated and maintained for optimum health, comfort, energy performance, and utility costs. The increasing use of Machine Learning combined with Big Data in the building services sector has shown the potential to bring energy efficiency and cost-effectiveness. Therefore, …

Technological advancements and sophisticated information and technological systems are being increasingly used by organizations which affect our daily lives to a large extent. Covid-19 pandemic has fast-forwarded the transition towards a virtual workforce and remote working. Higher Education Institutions …

For a company to be successful in the Dutch primary equine industry, it is essential to have a selection of skilled and dedicated employees. Managers in this industry must be aware that it is vital to have their current employees satisfied with their job. Job satisfaction is critical in attracting and …

Limacon is a marketing agency that provides services in marketing, sales, event management and business digitalization. The company consists of 21 employees, 5 of which are the managers of the five main departments of the company – marketing, sales, events, web and administration. The target customers …

Dankzij de groei van kenniswerk sinds de jaren ’80, worden tegenwoordig veel banen gekenmerkt door een hoge mate van autonomie en afwisseling tussen verschillende typen werkzaamheden. Geavanceerde informatie- en communicatie-technologie (ICT) stelt kenniswerkers steeds beter in staat om afwisselend gebruik …