The purpose of this paper is to gain deeper insight into the practical judgements we are making together in ongoing organizational life when realizing a complex innovative technical project for a customer and so enrich the understanding of how customer orientation emerges in an organization. The outcome …

The Heating Ventilation and Air Conditioning (HVAC) sector is responsible for a large part of the total worldwide energy consumption, a significant part of which is caused by incorrect operation of controls and maintenance. HVAC systems are becoming increasingly complex, especially due to multi-commodity …

Getting students to reflect critically is considered hard to achieve. This should be addressed because critical reflection is crucial for students to prepare for their professional lives in a complex world. We examined the research method Photovoice to raise critical reflection in students. Traditionally, …

The phenomenon of climate change became an evident threat to the nature-based tourism sector with its various Safari Operators in Zimbabwe. Tourism enterprises, such as Safari Operators, are not able to avert this phenomenon from happening and are challenged with the complex and multidimensional nature …

Urban planning for climate change is a complex topic for historical and large cities like Alexandria, which are also coping with economic and demographic pressures. In this project the design of water engineering is drawn into the horizon of the local population, by mapping several containment measures …

Having learners (K7–10) acquire system thinking skills is challenging. Together with teachers we deploy qualitative representations of complex systems to enable this learning process. Teachers select their own topics for their leaners to work on which makes that lessons vary in content depending on the …

Digitalisation of society is a trend that increasingly impacts various sectors of society like healthcare, education, finance, and government. This digitalisation does not only create new technological developments but also impacts society and its traditional structure, institutions, and organizations. …

Introduction: There are good reasons to study urban innovation from a systemic perspective. A key finding in innovation research is that organizations rarely innovate in isolation, but in interaction with clients, competitors, suppliers, and other organizations. A system perspective is useful in understanding …

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In Eastern Africa, increasing climate variability and changing socioeconomic conditions are exacerbating the frequency and intensity of drought disasters. Droughts pose a severe threat to food security in this region, which is characterized by a large dependency on smallholder rain-fed agriculture and …