Design and research are two fields of knowledge that each has its traditions, methods, standards and practices. These two worlds appear to be quite separate, with researchers investigating what exists, and designers visualising what could be. This book builds a bridge between both worlds by showing how …

This thesis was written for the company Van Spronsen & Partners (VSP), a hospitality consultancy company based in Leiden. VSP is a hospitality consultancy agency which specialises in the hospitality and leisure industry with over 35 years of experience. The company is receiving an increase of requests …

Market research was performed by means of an analysis of industry developments, a survey with the current client, and interviews with competing caterers and industry experts.

It has been widely reported that around one-third of all the food produced globally is wasted. René Floris, NIZO Food Research Division Manager and member of the FoodNavigator expert advisory panel, asks Peter de Jong, NIZO's Principal Scientist in food processing, professor of dairy process technology …

As an essential nutrient for food production, phosphate is largely used in fertilizers to enhance crop growth (Baishya et al., 2016; Hasanuzzaman et al., 2018). Regardless of its enormous demand, the only concentrated P source is phosphate rock and the resource is finite (Cordell & White, 2011; Smit …

The generation of food loss and waste is a topic that gained increasing attention over the past years. The most prominent estimate is that a third, or 1.3 billion tons, of the human food produced is wasted every year. The massive overproduction of food products on the one side and the malnutrition of …

Blockchain technology has been rising in popularity since its introduction in 2008. Especially in the food industry and in food supply chains, blockchain could provide a guaranteed safe and reliable traceability system with as few errors as possible. This paper is written for everyone interested in blockchain …

Today, online business offerings are seemingly increasing in popularity in response to consumer demands, reflecting on e-commerce developments. In relation to e-commerce and online service important factors identified in literature include design, customer service, security/privacy, and fulfillment. …

The aim of this thesis was to assess how business processes, particularly logistics and customer service, of an SME coffee retailer in the Netherlands are affected by the implementation of the subscription model while offering products directly to the consumer. Omnichannel retailers are increasingly …

This research report shows a market research and situation analysis of the ethnic market including several recommendations towards Coroos. This was conducted due to a shift in the population compositions within West-European countries (by the emergence of new ethnic groups) which would possibly effect …