In een aantal sectoren staat de klantbeleving zwaar onder druk vanwege personeelstekort. Is het in deze tijd dus nog wel zinvol om de customer experience proberen te verbeteren als er niet voldoende mensen zijn om het primaire proces goed op de rails te hebben.

Aware of the consequences of their inactive lifestyles, many people still struggle to integrate enough physical activity into their busy lives. Interventions that nudge to reinforce existing active behaviour seem therefore more likely to be effective than those adding an activity to daily routines. To …

Aware of the consequences of their inactive lifestyles, many people still struggle to integrate enough physical activity into their busy lives. Interventions that nudge to reinforce existing active behaviour seem therefore more likely to be effective than those adding an activity to daily routines. To …

White paper: Financing the circular economy in the tourism sector For SMEs in tourism, a transition to a circular economy can often be costly. Crowdfunding is a promising financing approach for a circular economy in tourism as it can help avoid the bureaucratic and often complex funding application …

This research is conducted within the company context of Grosso Moda to investigate how the accuracy of digital garment simulation of suiting styles can be improved so that the product development process can replace physical samples with digital ones to improve efficiency while reducing time and costs. Suiting …

Intention of healthcare providers to use video-communication in terminal care: a cross-sectional study. Richard M. H. Evering, Marloes G. Postel, Harmieke van Os-Medendorp, Marloes Bults and Marjolein E. M. den Ouden BMC Palliative Care volume 21, Article number: 213 (2022) Cite this articleAbstractBackgroundInterdisciplinary …

Cannabis is commonly characterized as the most normalized illicit drug. However, it remains a prohibited substance in most parts of the world, including Europe, and users can still be subject to stigmatization. The objective of this study is to assess to what extent and how cannabis users in different …

In some countries, personal assistants may facilitate sexual engagement of people with disabilities. A specific form of facilitating sexuality are services that offer paid sex with sex care workers. In the Netherlands, there is no training available for sex care workers. To provide input for such training, …

With increase in awareness of the risks posed by climate change and increasingly severe weather events, attention has turned to the need for urgent action. While strategies to respond to flooding and drought are well-established, the effects - and effective response - to heat waves is much less understood. …

Our nursing students often do not experience a basis of equality and trust during their clinical placements, in their interactions with patients, clinical supervisors, or other healthcare professionals1,. Connecting or Nonviolent Communication, which focuses on interpersonal rather than job specific …