International entrepreneurship (IE) as a field of research has emerged at the intersection of internationalization and entrepreneurship theories. At this intersection it has come to emphasize the activities centered on international opportunities. International opportunities, then, are about value creation …

This paper presents a new Value Adding Management (VAM) model that aims to support decision makers in identifying appropriate interventions in buildings, other facilities and services that add value to the organisation, to manage its implementation, and to measure the output and outcomes. The paper builds …

© Springer International Publishing AG 2016. A serious game needs to combine a number of different aspects to help the end user in reaching the desired effects. This requires incorporating a broad range of different aspects in the design, stemming from a broad range of different fields of expertise. …

This chapter discusses educational aspects and possibilities of serious games. For researchers as well as game designers we describe key learning theories to ground their work in theoretical framework. We draw on recent metareviews to offer an exhaustive inventory of known learning and affective outcomes …

In this chapter, we propose an ethical framework for serious game design, which we term the Ecosystem for Designing Games Ethically (EDGE). EDGE expands on Zagal’s categorization of ethical areas in game design by incorporating the different contexts of design and their use. In addition, we leverage …

Judiciary systems comprise various partner organizations (e.g., police, public prosecutor, courts, and rehabilitation centres) that collaboratively resolve criminal cases. These partner organizations have their own data administration and management systems, which are setup/operated separately and integrated …

For care professionals, the main drive and, related to that, their job satisfaction, is based on being able to satisfy the needs of those who receive their care. Furthermore, most professionals working in contexts in which chronic care is provided, value inter-collegial respect and appreciation of supervisors. …

In this research report a port delay-analysis was created that showed the different ports where the Odin loaded and discharged. MV Odin is a general cargo ship which always sails in liner service. This means that MV Odin always loads and discharges in the same harbours. These harbours are in Oxelösund …

This thesis is written for Rical Cleaning products, a Dutch company that is specialized in selling cleaning products business to business. The purpose of this research is to obtain insight on the level of customer satisfaction, customer loyalty and the level of customer recommendations and how this can …