This thesis explores the realm of books and bookstores; namely Waterstones Amsterdam in its quest to enhance their in-store customer experience. My client is Phillip Harte, Waterstones Amsterdam’s Branch Manager. This essay resorts to a key methodology, Design-Based Research, “which aims at designing, …

We, Rajni and Laura, have been writing letters to each other for several years including in the context of collaboration on a large research project concerned with interspecies relations and the notion of "radical equality". For Listening across difference: letters of love/questions of radical equality …

Creative arts engagement has been shown to be related to maintaining wellbeing in older adulthood (Tymoszuk et al., 2019). For people living with dementia, music can be engaging and rewarding (Baird & Thompson, 2018), and is often presented as a therapeutic activity. It is theorised that music’s capacity …

The Port of Duqm serves as the primary entry point to the largest Special Economic Zone in the entire Middle East region (SEZD). This graduation thesis focuses on the Port of Duqm company in Oman. A key performance indicator (KPI) for the company in 2023 is the adoption of digitalization and the utilization …

Within NHL Stenden University of Applied Science, a choice for a new virtual learning environment was made in mid-2021, primarily on policy and management grounds. Early in the migration process, it became clear that this approach could perturb the further rollout of the Design-Based Education (DBE, …

Summary Self-managed shelters claim that participants who have been homeless, are better able to run a shelter than regular providers. Little research has investigated self-managed shelters. In this paper we described the experiences of participants and peer workers with empowerment processes in Je Eigen …

For organizations that use IT systems in their primary business or as support of their business processes, optimal alignment between the business strategy and their business information technology (BIT) is critical. However, achieving business information technology alignment remains challenging due …

Ever since lake Volkerak got its status as a partially closed-off lake in the late ‘80s, excessive (cyanobacterial) algae blooms in the summer period have been a consistently occurring problem. This research aims to investigate the location-specific effectiveness of wetlands and floodplains in nutrient …