This research aims to visualise the Customer Journey map for CCEP to convince the company to invest in customer experience to maintain customer loyalty and strengthen it. Furthermore, this research aims to identify any other improvements that will lead to efficiency within the hospitality department. …

The research aims at proving the impact of joining UN Global Compact on students' ethical behaviour. The research goal is to convince Hotelschool The Hague to join UN Global Compact and provides evidence on impact on the students.

This research report is a casestudy of horeca logistics in Amsterdam. It shows the complexity, bottlenecks and opportunities in collaboration between market parties and the municipality in improving citylogistics. In March 2020 the Reguliersdwarsstraat in Amsterdam was virtually closed for 8 weeks by …

Stichting SPOTS is a non-profit organization based in the Netherlands with a mission to save the wild felines (big cats) in Africa, especially the leopard, lion, and cheetah. The wild felines are threatened with extinction due to human reasons such as trophy hunting. The numbers of these animals have …

This report is written for Rebel Lease. Rebel Lease is a car leasing company located in Leiderdorp. Rebel Lease is part of HuurMij Mobiliteit. HuurMij Mobility includes: HuurMij, Super Short Lease and Lease Rebel. HuurMij is for day rental, Super short lease for short car lease and Rebel Lease for car …

The space between the noseband and the skin of competition horses is a current welfare issue. The practices regarding the noseband tightness of Dutch horses was studied, as well as the intentions of Dutch equestrians when fastening the noseband. More than half (59%) of Dutch riders had their horses’ …

This report explores what the best way is to visualize the modelling workflow of a digital twin. The digital twin is a digital replica of a physical plant and can be beneficial for building, maintaining, operating and training. The visualization helps to convince parties such as the management department …

Bad Nieuweschans is one of the ageing villages in Oldambt, about a quarter or the population is older than 65. In communities such as Bad Nieuweschans there exists a risk of isolation and exclusion of the elderly. These risks could be kept to a minimum by focusing on active ageing however this concept …

This thesis was conducted in response to a request by Dutch company – NBI International, which is organising an exhibition of Medicinal and Aromatic plants MAP-Expo, this year (2018) the second edition will occur on October 3rd and 4th. During this event, NBI International team will introduce MAP-Business. …

This research is an attempt to find an answer to the question “How can the EU and UN encourage de-escalation in the Korean Peninsula?”. Each chapter will be divided in a part on the European Union (EU hereafter) and a part on the United Nations (UN hereafter). During the first part, the research will …