This paper reveals how the automatising of protocols ignited a public conflict between Dutch banks and their Small and Medium-sized Enterprise (SME) clients in the years after the Global Financial Crisis. The bank’s “infirmary departments” for Financial Restructuring and Recovery (FR&R) were accused …

Halfway through the UN 2030 Agenda of Sustainable Development Goals (2015–2030), the achievement of most of the proposed targets have been lagging behind, as has been confirmed in recent UN and UNESCO reports. While these reports mostly provide external features which cause the delay, this paper analyses …

In January 2022 the new Dutch Civic Integration programme was launched together with promises of improvements it would bring in facilitating the ‘integration’ of newcomers to the Netherlands. This study presents a critical discourse analysis of texts intended for municipalities to take on their new coordinating …

This chapter presents Critical Policy Discourse Analysis (CPDA) which merges critical discourse analysis (CDA) with critical policy studies (CPS). CPDA engages with a discursive analysis of a policy problem, generally drawing on critical discourse analysis for its methodology, in this case Text Oriented …

Critical discourse analysis (CDA) and participatory action research (PAR) reinforce each other as critical research approaches toward social transformation and social justice provided to humans, other species, and the ecosystem at large. Both disciplines are suitable to be embedded in a critical emancipatory …

Purpose of the Session: Migration studies has seen a growing number of critical authors who over the last decade have participated in reflexive works critiquing the Eurocentric focus of migration studies and how this has historically contributed to problematic theories, categories, and terminologies. …

Scientific research from within and beyond academia continues to provide the justification and the knowledge for policy developments directed toward migration and integration governance. A proliferation of scholarship aims to study, pilot, and investigate the ‘best practices’ for facilitating integration, …

Throughout Europe, refugees must participate in civic integration programs aimed to improve language and to have them learn and adopt the ‘European’ way of life. These programmes have been criticized for being restrictive, discriminatory and as negatively impacting on the lives of refugees. Our study …

This chapter deals with the study of how deaf and hearing signers, and others, understand sign languages by themselves and in relationship to other languages and modalities. By doing linguistic ethnography, it is possible to investigate these language attitudes and ideologies as they unfold in everyday …

Background and Objectives: Involving older persons in the design process of digital technology (DT) promotes the development of technologies that are appealing, beneficial, and used. However, negative discourse on aging and ageism are potential underlying factors that could influence which and how DTs …