Abstract Healthcare organizations operate within a network of governments, insurers, inspection services and other healthcare organizations to provide clients with the best possible care. The parties involved must collaborate and are accountable to each other for the care provided. This has led to a …

Abstract - This study investigates the Business Process Management (BPM) maturity and process performance of the Dutch Department of Defence (DDoD). Like any other organisation, defence departments use BPM to manage their daily business processes. Despite using BPM, the organisation has never undertaken …

Abstract The Government of the Netherlands wants to be energy neutral by 2050 (Rijksoverheid, sd). A transition towards non-fossil energy sources also affects transport, which is one of the industries significantly contributing to CO2 emission (Centraal Bureau Statistiek, 2019). Road authorities at municipalities …

Abstract Despite the numerous business benefits of data science, the number of data science models in production is limited. Data science model deployment presents many challenges and many organisations have little model deployment knowledge. This research studied five model deployments in a Dutch government …

Abstract: Technological innovation in the healthcare sector is increasing, but integration of information technology (IT) in the care process is difficult. Healthcare workers are important agents in this IT integration. The purpose of this study is to explore factors that feed motivation to use IT. Self-determination …

AI ethics research has mainly focused on high-level principles and guidelines, and technical issues. This position paper argues that more attention should go to the practical and contextual aspects of designing AI applications and explores how living labs can contribute to the ethical design, development …

My recently started Civic Prototyping research group aims to develop new tools and methods enabling urban residents to exploratively research and develop applications of new technologies. This allows them to improve their everyday lives by taking their own initiative in creating valuable services, products, …

Predictive maintenance is the promise of the future in infrastructure asset management. Predictive maintenance more and more uses sensor data. Sensors are relatively cheap, and their data mostly comes in huge quantities. Trends or flags may be observed in the data, sometimes with traditional statistical …

Uit: M. Kraan, S. Weijers, & B. Vannieuwenhuyse (Eds.), Bijdragen Vervoerslogistieke Werkdagen 2022 (pp. 66-81). University Press Zelzate This article shows the results of our study to determine the general level of synchromodal maturity for shippers and logistics service providers operating in The Netherlands …

Uit: M. Kraan, S. Weijers, & B. Vannieuwenhuyse (Eds.), Bijdragen Vervoerslogistieke Werkdagen 2022, University Press Zelzate (p. 301-313) De deeleconomie biedt mogelijkheden voor mkb-bedrijven in de bouwlogistieke ketens om de operationele kosten te verlagen en te komen tot een duurzamere inzet van …