The topic of this bachelor thesis is a market research of the German returns behaviour in order to find out how companies in the online trade can best prevent customers from returning the ordered article. Returns are and remain an important part of the business model in online retailing. Without the …

As the revolutions across the Arab world that came to a head in 2011 devolved into civil war and military coup, representation and history acquired a renewed and contested urgency. The capacities of the internet have enabled sharing and archiving in an unprecedented fashion. Yet, at the same time, these …

Since the 29th of March 2017, after the invocation of Article 50, the Brexit is one of the hottest topics of the last two and a half years. A lot of assumptions have been made since, different Brexit outcomes have been talked about, possible consequences have been discussed but mainly, the big uncertainty …

Robotic services, which have started to appear in urban environments, are going to transform our society. Designers of these robots are not only required to meet technical and legal challenges, but also address the potential social, political, and ethical consequences of their design choices. In this …

Contents: Introduction by the supervisors Analyzing Service Logistics for the Industry by Karim Ittahiri and Bart Klinkenberg Autonomous and Smart Vehicles in Port Operations by Istemihan Demirhan and Colin Tielman Closed-loop Supply Chains in Consumer Goods by Mireia Chamorro Figueras and Omar …

The demand for the transport of goods within the city is rising and with that the number of vans driving around. This has adverse effects on air quality, noise, safety and liveability in the city. LEFVs (Light Electric Freight Vehicles) offer a potential solution for this. There is already a lot of enthusiasm …

Distribution structures, as studied in this paper, involve the spatial layout of the freight transport and storage system used to move goods between production and consumption locations. Decisions on this layout are important to companies as they allow them to balance customer service levels and logistics …

The Netherlands is the largest export country of cut flowers in the world. Air cargo transport of flowers amounts to 25 percent of the total annual tonnage of goods that go through Schiphol Airport. However, due to uncertainty of the future development in international trade, as well as the increasing …

Forests, both natural and planted, can provide multiple benefits to human society. The loss of these ecosystem services due to deforestation and forest degradation is of global concern and of particular importance to rural populations that rely on natural resources for their livelihoods. One of the (international) …

Are migrant entrepreneurs innovative with their business ideas and practices? The introduction of novel business ideas would provide migrant entrepreneurs with a cutting edge advantage against competitors, but the research about this topic is thin on the ground. I propose that the opportunity of migrant …