The impact of service quality dimensions, food and beverage quality and price fairness on student satisfaction

A strong internal communication structure is the succes factor for an organization. The internal communication structure influences the hospitality performance of the serving staff. For Mercador Café in Porto I conduct research to find out what measure Mercador Café can implement for its serving staff …

This Thesis gathers data concerning the International students’ current experience with how diverse and inclusive the International FEM program at Saxion is. This data will be used to evaluate what future measures will be needed to bring Saxion closer to reaching the goals that the diversity and inclusion …

This study investigated how job satisfaction influenced organizational commitment which, in turn, influenced employee turnover intention among medical staff in a Chinese hospital in Beijing. Data were collected from 107 hospital employees using a questionnaire-based survey. The survey measured various …

Today, online business offerings are seemingly increasing in popularity in response to consumer demands, reflecting on e-commerce developments. In relation to e-commerce and online service important factors identified in literature include design, customer service, security/privacy, and fulfillment. …

Background There is a strong need for evidence based, effective continuous professional development (CPD) for physical education teachers. This need includes CPD aimed at impacting student motivation. Existing CPD on teachers’ motivating style often takes the form of singular events such as a workshop …

Flint is het theaterhart van Amersfoort en een bedrijf waar de kernwaarden proactief, persoonlijke aandacht, plezier, theaterbeleving en lef bijdragen aan het hoge niveau van gastvrijheid. De gastvrijheid en gasttevredenheid zijn begrippen die steeds belangrijker worden in de hospitality branche. Eén …

This thesis project was carried out for Accres. In previous years, Accres conducted customer satisfaction surveys on an occasional basis. In the customer satisfaction surveys the main focus was on the hard side of the service quality. That is why Accres requested an additional research on the soft side …

The following research justification report shows to which extent The Garage Innovation Studio needs to adapt its operations to make it a more appealing and viable replacement option for HZ students going on their minor, internship, or apprenticeship. Meeting the expectations and satisfying the needs …

This graduation project was conducted for Thales Nederland B.V., Hengelo. The primary goal of this graduation assignment was to explore and research whether or not gaming devices could be used to increase usability while performing various combat operations within TACTICOS (a Combat Management System …