he reorientation of the public sector along market lines has led to the paradigm of New Public Management (NPM): the assumption that the public sector can be improved by management principles and techniques traditionally associated with the private sector. However, market orientation has also become …

This thesis report describes the research that is done concerning the feasibility of copying the AFAS Tennis Classics from the Netherlands to Curacao. The differences between the product factors of the AFAS Tennis Classics and a possible Curacao Tennis Classics is researched. Next to that, there is looked …

Objective To develop, implement and evaluate a personalized patient discharge letter (PPDL) to improve the quality of handoff communication from hospital to home. Design From the end of 2006–09 we conducted a quality improvement project; consisting of a before–after evaluation design, and a process evaluation. …

Against the backdrop of depopulation and Big Society, citizen initiatives in rural areas are expected to contribute to community liveability, for example by maintaining public services. These citizens initiatives are believed to be able to mitigate service-provision inequalities between urban and peripheral …

BACKGROUND: There is a growing interest in empowering older adults to age in place by deploying various types of technology (ie, eHealth, ambient assisted living technology, smart home technology, and gerontechnology). However, initiatives aimed at implementing these technologies are complicated by the …

Bagels & Beans is a very popular franchise in the Netherlands with almost over 60 lunchrooms. It has a very simple and innovative concept. The managers of the five Bagels & Beans lunchrooms in The Hague where wondering why it has been a success since the beginning. The research question is: “What are …

To gain insight into the success and possible bottlenecks in the criminal justice domain, good and trustworthy management information is required. This paper presents a case study of a data space system that facilitates the monitoring of data flows within as well as between organizations involved in …

Case about Henk, sector manager Cleantech at Rotterdam Partners. His responsibility is to stimulate the Circular Economy of Rotterdam, this in cooperation with the “government” of Rotterdam. Of course he knows a lot about what a Circular Economy theoretically is and should be, but to put in the day to …

Re: An observational study of the success and complications of 2546 external cephalic versions in low‐risk pregnancies performed by trained midwives

Panasonic’s nearly one hunderd-year history can be divided into several phases. The constant factor in Panasonic’s history was—and is—change. And this may also contain the simple answer to the question about Panasonic’s secret of success: the ability to transform as required by an ever-changing environment, …