“We agreed to….”: how do health care professionals account for their performance in reports? For many health care professionals, reporting is a daily, necessary task. Reports play a key role in the accountability practice of the care provided, like quality assurance, evaluation, coordination and continuity …

BACKGROUND: The therapeutic alliance (TA) is the bond between a patient and a physiotherapist during collaboration on recovery or training. Previous studies focused on the TA between physiotherapists and patients of the general population. Little information exists on whether this is similar in the demanding …

This paper studies the effect of Lean QRM Yellow-belt training programs on employee’s continuous improvement (CI) behavior. Training employees is still the most common approach organizations follow to implement Lean production. However, such training programs do not always have the desired effect. To …

Network Action Learning has emerged as an innovative development of Action Learning and has been described as a lean approach to collaborative strategic improvement with problem-solving at its core, be it either within- or across organizational boundaries. Virtual Action Learning is also presented as …

Chronic pain rehabilitation programs are aimed at helping patients to increase their functioning despite being in pain, thereby improving their quality of life. However, conversations between patients and practitioners about how the patient could deal with his/her pain and pain-related disabilities in …

From the onset of the Corona crisis, a specific policy challenge was identified in the Netherlands: How to motivate young people to adhere to the behavioral measures, such as physical distancing? Young people have an important role to play in stopping the virus from spreading, but they may be more difficult …

In line with discursive psychology’s re-specification of psychological categories as discursive practices, this chapter focuses on everyday mobilisation as social action. We analyse online communication on Facebook Event pages of local social movements, designed to mobilise for political gatherings such …

Aims To (1) give an overview of rebel nurse leadership by summarising descriptions of positive deviance, tempered radicals and healthcare rebels; (2) examine the competences of nurse rebel leadership; and (3) describe factors that stimulate or hinder the development of rebel nurse leadership. Background Research …