Many organizations use business process management to manage and model their processes. Currently, flow-based process formalisms, such as BPMN, are considered the standard for modeling processes. However, recent literature describes several limitations of this type of formalism that can be solved by …

A model for programmatic assessment in action is proposed that optimizes assessment for learning as well as decision making on learner progress. It is based on a set of assessment principles that are interpreted from empirical research. The model specifies cycles of training, assessment and learner support …

This paper investigates strategies to generate levels for action-adventure games. For this genre, level design is more critical than for rule-driven genres such as simulation or rogue-like role-playing games, for which procedural level generation has been successful in the past. The approach outlined …

This paper frames the process of designing a level in a game as a series of model transformations. The transformations correspond to the application of particular design principles, such as the use of locks and keys to transform a linear mission into a branching space. It shows that by using rewrite …

This research report describes which legal instruments play a role in cases concerning international child abduction with a focus on, the most important legal text, the Hague Convention on the Civil Aspects of International Child Abduction, hereinafter the Hague Convention or HCCA. The purpose of this …

For IT services companies, delivering high quality IT services is of eminent importance. IT service quality drives customer satisfaction, which in its turn drives firm performance. It is this link that is addressed in this paper: How can the performance of customer service delivery teams be improved, …

The Analytical Hierarchy Process (AHP) is increasingly used as decision support method in concurrent innovation projects with multiple stakeholders. AHP is welcomed for supporting procedural justice, which regards transparency and fairness of decisions. This is useful for policy settings, with diverse …

This article aims to provide an insight into how students construct their professional knowledge and what the content and nature of personal professional knowledge is through the concept of PPTs (personal professional theories).

This article describes the design and findings of a case study involving seven groups of teachers at six schools for secondary education. The teachers tried to gain insight into their own practice and to improve their own practice by learning to do action research. They were facilitated by teacher educators …