When consumers are dissatisfied with a consumption experience, they usually respond in one of the following ways: (1) stop using an organization’s products/services and take their business to a competitor, (2) file a complaint with the organization that is responsible for the dissatisfying consumption …

The primary purpose of this chapter is to provide insights into the body of scholarly literature on the question of magazines and sustainability—in both production and editorial content. This chapter will also discuss production-side issues for business decision-making and policy, as well as editorial-side, …

All organizations collaborate with other organizations, either in a supplier/customer relationship or as business partners. Business partners try to complement each other in a way that allows both to benefit from the collaboration. In order to be able to collaborate, specific information and knowledge …

This article will explore the Cradle to Cradle (C2C) framework for urban environments, focusing on the perception, utilization and maintenance of parks. The case study explores the perception of urban flora and the value of greenery in everyday life in The Netherlands. The reflection section addresses …

Recently environmental education (EE) literature has been supportive of pluralistic rather than goal-oriented learning. Researchers argue that sustainability is not fixed but socially constructed and that sustainability issues should not be represented as indisputable targets. Countering this trend in …

Common psychosocial difficulties of cancer patients are anxiety, depression and fatigue. This systematic review focused on art therapy interventions and the effectiveness of art therapy for cancer patients. The purpose of this review was to research the evidence of using art therapy with adult cancer …

This research project is a requirement for the fulfilment of a bachelor’s degree in international business studies at the Hogeschool Utrecht. The study is an export plan for B2C Europe’s Spanish branch, and it is written to investigate if the branch could successfully expand its services to the European …

Organisaties opereren in toenemende mate in alsmaar uitdijende netwerken van partners – van klanten en ketenpartners tot zelfs concurrenten. Voor het opbouwen en onderhouden van die netwerken worden online en social media tegenwoordig steeds belangrijker. De ‘3.0 organisatie’ laat zien hoe dat gaat. …

This article examines two areas of tension within environmental ethics literature and relates them to the case study of the animal representation in the Dutch media. On the one hand, there is a tension between those who propagate clear division between anthropocentric and non-anthropocentric views; on …

Purpose - Focusing on management training, this study aimed to establish whether identical elements in a training program (i.e. aspects resembling participants' work situation) can improve training transfer and whether they do so beyond the contribution of two well-established predictors -- motivation …