Dutch nursing homes are currently confronted with two seemingly incompatible goals: a more client-centred approach and the necessity to reduce costs at the same time. It is becoming increasingly apparent that healthcare logistics can contribute to providing high-quality care and support at a reasonable …

This study focuses on the uses and functions of music in the life of individuals in the province of Groningen at the beginning of the twenty-first century. The study is an ethnomusicological study representing the sub-discipline of ethnomusicology-at-home. It uses Andreas Reckwitz’ formulation of practice …

This paper examines the importance of relationship marketing in the non-profit organisation, specifically focused on the alumni. Embracing the existing customers in an organisation is regarded to be more profitable in the long run. As non-profit organisations face a limited amount of resources, they …

This paper presents a study on (1) how children experience a pet robot, (2) how they play with it and (3) how children’s perceptions on and interaction with pet robots are interrelated. The study features different types of subjective and objective techniques to assess the degree of perceived social …

Frailty is one of the greatest challenges for healthcare professionals. The level of frailty depends on several interrelated factors and can change over time while different interventions seem to be able to influence the level of frailty. Therefore, an outcome instrument to measure frailty with sound …

The right to adequate food is by no means a tranquil possession with one single undisputed content. It has been addressed uncountable times with the utmost of urgency. Being one of the prerequisites for a humane life with at least a right to a minimum of existence, this right is embedded in the international …

There are lots of definitions of quality, and also of quality in education. Garvin (1984)discerns five approaches: the transcendental approach, the product-oriented approach, the customeroriented approach, the manufacturing-oriented approach and the value-for-money approach. Harvey and Green (1993) give …

The purpose of this paper is to explore how experienced teachers learn informally, and more specifically, how they learn through the activities they undertake when teaching classes. Regarding these activities we studied four aspects: behaviour, cognition, motivation and emotion. During one year, data …

Recent and ongoing curriculum innovations in Dutch secondary chemistry education have led to questions about which concepts should be central in the programme and which contexts should be used to embed these concepts into. Another important question is in the discussions about these innovations is: how …

Abstract Although organizations, both shippers and logistics service providers, are convinced of the potential of collaboration, it is still not successful in many cases. Therefore, collaboration in logistics is chosen as central theme for this paper. The contribution to this topic is twofold. First, …