Smart homes, home automation and ambient-assisted living are terms used to describe technological systems that enrich our living environment and provide means to support care, facilitate well-being and improve comfort. This handbook provides an overview of the domain from the perspective of health care …

As the problem of child abandonment in Uganda’s capital city Kampala has risen over the past decades, so has the demand for child care centers to take care of these children. However, the increasing use of institutional care in Uganda has raised questions about its impact on a child’s development. It …

This chapter concerns itself with the way in which China uses mainly non-kinetic means to broaden its power and influence in the South China Sea. The old writings of Sun Tzu and the modern writings of Liang and Xiangsui, together with the analysis of the tensions in the South China Sea, demonstrate that …

Background: The number of people with multiple chronic conditions requiring primary care services increases. Professionals from different disciplines collaborate and coordinate care to deal with the complex health care needs. There is lack of information on current practices regarding interprofessional …

Consumers currently place increasing importance on the values that companies represent. Modern values such as transparency, benevolence to society, sustainability and fairness are becoming more relevant, as noted by many major consulting firms among which are Nielsen (2013), the World Federation of Advertisers …

The following bachelor thesis report gives an answer to the main research question, “How could Dutchstar B.V reach their potential customers allowing them to expand the business in the Greater London?” together with the derived sub-questions “What are the characteristics of London´s market?”, “Who are …

This report shows the online customer journey of Hotel van Oranje. It finds that there are negative touch points with the younger generation and it is leading to customer dissatisfaction of the website. Key recommendations are:  A new responsive website for Hotel van Oranje  Monitoring the touchpoints …

Kasteel Oud-Poelgeest is an estate which consists of two different buildings, one of them is a castle and the other one is the coach house. It is a congress-hotel, with 15 meeting rooms and 45 hotel rooms. The director of Kasteel Oud-Poelgeest finds it really important to focus on the guest to see what …

The purpose of the study is to test whether Modified Cognitive Interviewing (MCI) is an effective method for detecting deceptive human eyewitness accounts in a computer-mediated communications with limited text space (such as in Twitter). The study is based on a previous study from Morgan, Christian, …

This article provides an introduction to the topic of multinational management. Multinational management employs a set of principles, theories and models, forming a systematic framework for managing organizations in a global context. This introduction will provide an embarkation point so as to demystify …