Customer journey
Patricia Harris (Onderzoeker); Harald Pol (Onderzoeker); Gerrita van der Veen (Lector)
Patient values in physiotherapy practice, a qualitative study
C.M. Bastemeijer; J.P. van Ewijk; J.A. Hazelzet; L.P. Voogt
Peer interactions in residential youth care
J. Sonderman (Lid Lectoraat); F.F. Bekken (Onderzoeker); Peer van der Helm (Lector)
An Investigation of Factors Influencing Entrepreneurial Intention amongst University Students
Kör, Burcu (Amsib (Cedis)); Wakkee, Ingrid (Kenniscentrum Carem); Mutlutürk, Meltem
Inside-out sustainability
Meggie Williams; Bas van den Berg; Dana-Maria Dumea (Student)
Critical success factors for campus interaction spaces and services – a systematic literature review
Jansz, Sascha (Facility Management); Mobach, Mark P. (Facility Management); van Dijk, Terry
New Perspectives on Customer Relationships: How Relational Models Influence Customer Experience and How They Are Activated
Harald Pol (Onderzoeker); Mirjam Galetzka (Onderzoeker); Ad Pruyn (Onderzoeker)
The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience
Harald Pol (Onderzoeker); Mirjam Galetzka (Onderzoeker); Ad Pruyn (Onderzoeker)
Where Hope Resides
Jaap van der Meiden (Lid Lectoraat)
Andere ouders als bron van steun
Remmelink, Linde E.; Leijten, Patty; Veldboer, Lex (Lectoraat Stedelijk Sociaal Werk)