This report is written for Barning Telecommunicatie. The goal of this research is to gain insights into the level of customer satisfaction for Barning Telecommunicatie and to come up with an advice on how to improve customer satisfaction. Background information Barning Telecommunicatie is an independent …

We finished USE2015 with a closing session inspired on the example of the successful closing session of USE2013 in Nelson, New Zealand. The session hosted a few different parts – you can, for instance, read about the PhD award the first newsletter we published after USE2015. Main element was that the …

Finding purchase activity patterns in Small & Medium Enterprises in a research program to enable SMEs to improve their purchase and company performance. Posterpresentatie KCO conferentie, 16 november 2015.

This survey is about recognizing patterns in the way Small and Medium Enterprises (SMEs) organize their procurement activities. The scope of the survey is limited to the key commodities of the SME. A key commodity is defined as the purchased product or service group which is essential for realizing the …

The CSP-FP relationship revisited.Presentation USE Conference 2015.CSP: Corporate sustainability performance.FP: Financial performance.

USE2015 is een internationale wetenschappelijke conferentie, die een forum biedt om het begrip van het midden-en klein bedrijf te verbeteren en heeft een unieke focus op het welzijn van mensen en het bedrijfsleven. Een van de kenmerken van een klein bedrijf is de verbondenheid met de omgeving en het …

Procuring green construction innovations: PhD project in New Zealand.Presentation USE Conference 2015. How SMEs organize competitive advantage.How innovative New Zealand firms procure environmental technical innovations for the construction industry, a literature review.

Identifying critical control points in SME purchasing activities.Presentation USE Conference 2015.

Nature of embedded purchasing activities within SMEs.Presentation USE Conference 2015.

The regional office of the Royal Association MKB-Nederland, the largest entrepreneurs’ organisation in the Netherlands, MKB-Nederland Noord asked us if we could support small and medium-sized entrepreneurs (SME’s) in the North of the Netherlands to fulfill social conditions in public procurement. SME’s …