In deze managementsamenvatting wordt de inhoud van dit rapport beknopt weergegeven. Het onderwerp, alsmede de probleemstelling en het doel van dit onderzoek zullen nader worden toegelicht. Bovendien zullen de belangrijke bevindingen en conclusies, die uit dit onderzoek naar voren zijn gekomen, nader …

For a successful public value strategy, the elements “public values/strategic goals”, authorizing environment” and “operational capability” should be coherently aligned. In this paper, we discuss how we have aligned these elements in the context of Open Data. We focus on the relationships between …

The motivation for this paper came from the board of Aksept; a re-integration company specialized in working with people with autism. The request contained an intervention method to increase the self-esteem of the clients. Therefore, the intervention method (so called) ‘Weerbaarheid’ has been developed. …

This research was conducted upon request of Minister Oduber of the Ministry of Tourism, Transport and Labor (MTTL). Due to traffic congestion issues Aruba has faced throughout the years, a moratorium was introduced in 1997. This ban serves as a stop on public bus1 (B), taxi (TX), tour operator (T/O) …

This advisory report is written for Rowans Leisure Centre in North London. The leisure centre is well-known in (North) London and offers their customers different types of entertainment, such as bowling and karaoke. They recently added the option to hire a suite at the centre. The request to Sense Advertising …

Following the creation of a Schengen area, Member States agreed to create for a mechanism that would assign responsibility of asylum applications lodged within the area towards a sole Member State. This mechanism has become known as the Dublin Regulation. As a basic rule, the first Member State that …

Inkoopprocessen van opleidingen verlopen steeds gestructureerder. Vooral in de voorbereidende fase van het inkoopproces is voordeel te behalen. We beschrijven hier hoe een Request for Proposal (RFP) goed werkt en bieden een checklist als hulpmiddel. …

Er zijn nu veel documenten aanwezig die van toepassing zijn voor de afdeling Functioneel Beheer van Directie IV (informatievoorziening). Veel documenten zijn echter verouderd en veel documentatie is incompleet. Ook staan veel documenten op verschillende locaties opgeslagen, zoals op de Q: schijf, persoonlijke …

The transition from the Organization for African Unity (OAU) to the African Union (AU) was a consequence of the changing peace and security agenda of the Pan-African organization. The African leaders desired a continental peace and security architecture, which would be capable of preventing, managing …

This paper describes a business process and organizational re-design and implementation project for an e-government service organization. In this project the initial process execution time of a Virtual Private Network (VPN) connection request has been reduced from some 60 days to 2 days. This has been …