The rise of the Smart Passenger I
Mujica Mota, Miguel (Lectoraat Aviation Management); Scala, Paolo; Schultz, Michael; Lubig, Daniel; Luo, Mingchuan; Jimenez Perez, Edgar
Towards a greener Europe
Mujica Mota, Miguel (Lectoraat Aviation Management); Van der Meche, Maurice
Limiting unethical rule breaking of F&B service employees in 5-star hotels in Germany and Switzerland
Birgit Plöchl; Xaun Huynh (Begeleider)
HBOService quality at San Juan de Dios hospital
Victor Firu (Student); Marjan de Jong (Begeleider)
Guests' perceptions on service robots within the hotel industry
Mireille Nije (Student); Annemieke de Korte (Begeleider)
Delight & WOW
Benthe Harkema (Student); Veronique van der Roer (Begeleider)
Fostering student-faculty relationships in higher education
Ingrid Snijders (Onderzoeker)
Operationalizing public value in higher education
Luc Salemans (Onderzoeker); Tjerk Budding
Wastewater management by citizens
van Karnenbeek, Lilian; Salet, Willem; Majoor, Stan (Lectoraat Coördinatie Grootstedelijke Vraagstukken)
Time investment for program implementation to manage neuropsychiatric symptoms: an observational longitudinal study in in-home and residential care settings
Miharu Nakanishi; Junko Niimura; C. Ziylan; A.J.E.M. Bakker; Eva Granvik; Katarina Nägga; Atsushi Nishida; Yumi Shindo