IT architects in practice have a difficult task in extending and adapting enterprise information systems. Mastering complexity is a priority. This is still more art than craftsmanship in spite of many years of academic research in IT architecture. We will explore by a series of case studies how to support …

Small and medium-sized enterprises have found their way into multi-cultural relations to outsource or offshore their business processes. Relationships are built either from an economic or emotional point of view. Our study particularly focused on how SMEs owner/managers build, maintain, and –when necessary– …

In recent years business process management (BPM) and specifically information systems that support the analysis, design and execution of processes (also called business process management systems (BPMS)) are getting more attention. This has lead to an increase in research on BPM and BPMS. However the …

This article extends the corporate social performance (CSP) model by studying the role of governance structures and governance systems in shaping corporate social responsibility. The authors argue that a governance perspective offers a fruitful research strategy both to study empirically how firms balance …

This report was written to provide OMS International (OMS) with online media that would help them generate leads in market segments they were not previously active. OMS is a small business-to-business company that sells Electronic Data Interchange (EDI) systems. EDI systems allow the transmission of …

Business landscapes are changing at global, regional and sectoral levels as well as the social and ecological contexts. In order to understand what these changes are and how clusters are dealing with these, the research explores drivers of change and cluster dynamics using a Complex Adaptive Systems …

Software based systems are getting more important. Complexity is growing and complete testing is impossible. Philips Research wants to have a test environment that can do testing in a fully automated way using a test strategy to find important problems as soon as possible and as many of these problems …

Assessing the effectiveness and progress of efforts to ‘build states in order to build peace’ (Call and Wyeth, 2008) is inevitable for several reasons. Politicians want to know what is being achieved with the resources that they have allocated to the state building endeavours abroad. They want to judge …

The objective of an energy management strategy for fuel cell hybrid propulsion systems is to minimize the fuel needed to provide the required power demand. This minimization is defined as an optimization problem. Methods such as dynamic programming numerically solve this optimization problem. Strategies …

Fuel cell hybrid power trains comprise an energy storage to supply peaks in the power demand and to facilitate regenerative braking. In terms of control systems, the presence of storage provides additional freedom to minimize the vehicle’s fuel consumption. In a previous paper [1] an analytical solution …