Software reference architectures have been around for quite some years. They have been designed and used with varying success. We have conducted an exploratory survey among software architects and developers to establish the extent to which SRA have penetrated among practitioners and to identify the …

Mass-customization challenges the one-size-fits-all assumption of mass production, allowing customers to specify the options that best fit their requirements when choosing a product or a service. In business process management, to achieve mass-customization, providers offer to their customers the opportunity …