African citizens are increasingly being surveilled, profiled, and targeted online in ways that violate their rights. African governments frequently use pandemic or terrorism-related security risks to grant themselves additional surveillance rights and significantly increase their collection of monitoring apparatus …

This study investigated the implementation of mHealth apps in an early stage of the implementation process. Key stakeholders were involved, who attributed to the possibilities and limitations of the implementation. It is crucial to have a clear vision from an organizational perspective and specific prerequisites …

In today’s digital era, small and medium-sized enterprises (SMEs) are facing more cyber threats as they adopt new technologies. From data breaches to ransomware and phishing attacks, these risks are becoming more frequent and advanced. Unlike large companies, SMEs often don’t have the budget or cybersecurity …

Innovating physical products can be seen as systems engineering at a higher abstraction level. It spans multiple domains and focuses not on developing the product, but realising the complete innovation. In our new approach, we focus on the four most important domains of physical product innovation: market, …

Research into automatic text simplification aims to promote access to information for all members of society. To facilitate generalizability, simplification research often abstracts away from specific use cases, and targets a prototypical reader and an underspecified content creator. In this paper, we …

Objective: This empirical study of Dutch SME entrepreneurs examines how they manage B2B relationships using both digital and physical means, aiming to provide insights and guidelines. Prior work: The coronavirus pandemic has profoundly impacted how SMEs manage B2B international relationships, with many …

The building and construction industry, which is responsible for 39% of global carbon emissions, is far off track in achieving its net-zero emission targets. Product-service system (PSS) business models are one of the instruments used by the industry in the transition toward reaching these targets. A …

The importance of leadership is increasingly recognized in relation to digital transformation. Therefore, middle management and top management must have the competencies required to lead such a transformation. The purpose of this paper is to investigate the relationship between the digital leader competencies …

Organizations feel an urgency to develop and implement applications based on foundation models: AI-models that have been trained on large-scale general data and can be finetuned to domain-specific tasks. In this process organizations face many questions, regarding model training and deployment, but also …

One aspect of a responsible application of Artificial Intelligence (AI) is ensuring that the operation and outputs of an AI system are understandable for non-technical users, who need to consider its recommendations in their decision making. The importance of explainable AI (XAI) is widely acknowledged; …