Objective This paper aims at uncovering the hampering and facilitating factors in intercultural communication that professionals encounter in their business relationships. Methodology The data collection process involved conducting individual interviews and two rounds of focus groups with professionals …

The capacity to deal with digital transformation is a valuable asset for established organizations, and employees play a crucial role in this process. This study contributes to the understanding of employees’ sensemaking of digital transformation in the tour operating industry. Using prior digital transformation …

Adopting an intra-individual process, we explore the dynamics that underlie the emergence of a psychological contract breach. Thirty-seven unique storylines expose how selected stimuli shake employees' psychological contracts to attention and give rise to perceptions of breach as a result of an iterative …

Purpose Many organisations wrestle with how to develop value-oriented businesses and societies. A humanistic communication approach that promotes understanding and dialogue amongst stakeholders can contribute to a solution. Communication professionals play a pivotal role in achieving a humanistic communication …

Purpose This study explores how and when intuitive forms of planning can be used in a family firm's succession process. Design/methodology/approach The study uses an extended focus group meeting, consisting of individual, group and subgroup discussions with seven highly experienced external family business …

This article proposes an analytical model for a conversion from Heavy Fuel Oil (HFO) to Liquide Natural Gas(LNG) dual-fuel engine in a fleet with three sizes of vessels in order to investigate the impact of the volatility of oil prices, and a declining Energy Return on Investment (EROI) on opting LNG …

Background Literature on self-management innovations has studied their characteristics and position in healthcare systems. However, less attention has been paid to factors that contribute to successful implementation. This paper aims to answer the question: which factors play a role in a successful implementation …

Abstract Purpose This mixed-method study aims to contribute to the scholarly debate by outlining an individual-level theoretical framework for public value creation and evaluation that builds upon a social exchange perspective. It provides insights into the normative frames of primary stakeholders in …

from the article: "Purpose – The importance of contextual factors is increasingly recognized in the field of business process management (BPM). The purpose of this paper is to investigate the relation between BPM maturity and process performance and the uncharted differences of two contextual factors …

In this study it was hypothesized that collaborative learning in international higher education contributes to the development of intercultural competence. Two hundred and fifty-two students of an international business and management study programme of a Dutch university participated in two surveys …